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BurhanTec is a leading IT solutions provider with a wide ranging array of services. Ever since its foundation in 2008, BurhanTec has grown exponentially, owing to our focus on customer satisfaction with uncompromising integrity. The company’s growth is also a result of a superb support system for all products and Services.↔️
BurhanTec’s domain of expertise covers all the major areas of concern for a typical business organization. To name a few:
Monthly salary $500 – $1,000
- Manage large volumes of inbound and outbound calls.
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate
- Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
Required skills and qualifications
- High school degree or equivalent
- Experience working in a call center or customer-support role
- Conversant with the utility of CRM software and other digital solutions that enhance the company’s services.
- Strong active-listening and verbal-communication skills in English and Arabic languages.
- Proficiency in problem-solving
- Arab nationals preferred
- Ability to multitask and manage time effectively
- Expertise in conflict resolution
- Experience in customer sales
الراتب الشهري 500 دولار – 1000 دولار
المهارات والمؤهلات المطلوبة
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