talabat Company wants to hire Key Account Manager in Kuwait ترغب شركة طلبات في توظيف مدير الحسابات الرئيسي

• Key responsible for growing their Key Acc
  ounts portfolio and driving these partners to become generators of revenue.
• Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
• Identify revenue opportunities.
• Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
• Build weekly/monthly reports, track & communicate performance data
• Establish, build, and maintain strong relationships
• Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
• Have clear understanding of fast moving items and prepare campaigns as well as plan to grow sales through the same items
• Build visibility internally and externally via deep data analysis & cross-functional business reviews

• Identify industry trends
• Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives
• Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)
• Business Driver for the growth of Key Accounts in Non Food Vertical
• Responsible for the relationship with the Key Account Vendors

Accountable for: 

• Right Assortment
• GMV Growth
• Healthy Orders
• Service quality need to be consistent for all the brands across 
• Maintain continuous business relationships with Key Vendors 
• Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company. 
• Maintain regular relationships with various stakeholders from the brand 
• Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement 
• Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners. 
• Work internally with the various departments to ensure all requirements of the brand are met.
• Update and maintain a track record of all activities related to the brand on SalesForce.

• Bachelor’s degree in any discipline
• From 3-5 years of experience holding the same title or relevant
• Able to analyse data and sales statistics and curate a solution
• Excellent communication and negotiation skills
• Customer oriented
• Experience in both FMCG and managing brands
• Able to travel across emirates as required.

• Bachelor’s degree in any discipline

• As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
• We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook – local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
• We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
• Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
• talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide