IHG Hotels and Resorts announces the availability of 3 job opportunities in Kuwait فنادق ومنتجعات IHG تعلن عن توفر 3 فرص عمل في الكويت

•  Market and promote fitness, sport and recreation activities
•  Trace relevant statistic about innovative fitness, sport and recreation activities with a view to implement
•  Perform tasks as directed by the Manager in pursuit of the achievement of business goals

•  Schedule fitness, sport and recreation activities
•  Handle all requests regarding fitness, sport and recreation activities
•  Teach a multitude of exercise techniques from a variety of fitness scenarios
•  Program exercises for individual guests as requested

•  Being attentive to Guests
•  Accurately and promptly fulfilling Guests requests
•  Anticipate Guests needs
•  Maintain a high level of knowledge which affects the Guest experience
•  Demonstrating a ‘service’ attitude
•  Taking appropriate action to resolve guest complaints
•  Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers

• Manage the sale and promotion of departmental products and services
• Access sales and marketing data
• Assist with the development of new products and services
• Assist with the evaluation of sales and marketing activities
• Anticipate economic business level fluctuations and makes action plans

• Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
• Interacts with guests as well as health club members and individuals in the local community.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Adhere to departmental cleaning and maintenance programs 
• Attend and input at management meetings as required 
• Demonstrate understanding and awareness of all company policies and procedures relating to Health, Hygiene and Fire Life Safety and ensure your direct reports do the same
• Familiarize yourself with emergency and evacuation procedures
• Ensure all security incidents, accidents and near misses are logged investigated and rectified to prevent future catastrophes
• Comply with the Company’s Corporate Code of Conduct
• Familiarize yourself with the company values and model desired behaviors

• Demonstrate service attributes in accordance with industry expectations and company standards including:
• Being attentive to Guests 
• Accurately and promptly fulfilling Guests requests
• Anticipate Guests needs
• Maintain a high level of knowledge which affects the Guest experience
• Demonstrating a ‘service’ attitude 
• Taking appropriate action to resolve guest complaints
• Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers 
• Deliver high quality service to guests

• Mise-en Place and Food Preparation
• Assist with receiving and storage of goods
• Clean and maintain equipment and premises
• Maintain hygienic standards and procedures
• Assist with cellar operations

• Filling mini-bar trolleys
• Checking used stock against issued stock
• Replacement of stock in accordance with mini-bar procedure
• Recording of replacement of stock
• Billing procedures in line with hotel policy
• Ordering of mini-bar items
• Storing of mini-bar items

• Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
• Comply with Company Grooming Standards
• What We Need From You
• Preferably with a University degree
• At least two years in Hotel & Restaurants capacity
• Excellent English skill, both oral and written
• Presentable and a team player

New Job Opportunities in Kuwait

If you’re searching for more options, you can check out a wide range of available jobs in Kuwait through this link: Kuwait Jobs.

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