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Kuwait Jobs Today: Alghanim Industries Company announces new job opportunities. Are you looking for job opportunities in Kuwait? Alghanim Industries Company announces the opening of recruitment for many jobs in various specializations in Kuwaiton today’s date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following advertisement.
- • Conduct periodic multi store visits with structured rotation across relevant stores utilizing Stor IQ high impact + detailed management checklists, time in market estimated at 75% Provide coaching and mentoring to enhance multi-stores performance, including objectives + talent plan for direct reports / lead monthly manager meeting for relevant stores
- Enhance and improve sales performance of all stores under remit, including KPIs such as credit, X care, Accessories performance (value + ratio %s)
- Target setting monthly for relevant stores / KPI + exception review
- Review weekly / daily marketing communications to ensure store understanding + implementation
- Regular review of relevant competition activity with structured feedback to relevant teams
- Participation in weekly senior leadership trading meeting
- Responsible for driving training agenda + needs / implementation with head office training team as well as localized in house initiatives
- Provide support for Sr./Showroom Managers when/ if required. Responsible for review + improvement of trends in NPS + Mystery shopping scores
- Responsible for ensuring team diversity in hiring approach (gender / nationality) and team building initiatives to increase engagement / retention
- Responsible for staff performance through coaching and mentoring and implementation of; assessing employees’ development and ensuring sound mystery shopper results.
- Responsible for store financial control (P&L, shrinkage targets, cash management, store inventory).
- Responsible for store appearance (Layouts, merchandising, planogram implementation, in store branding and POS material).
- Build strong working relationships with category, marketing, supply chain, finance, online and facilities support teams
- Engagement with all digital change initiatives with leadership team + relevant functions
- Build strong working relationships with business partner stores (head office + stores)
- 6+ years’ experience in the retail industry, specifically working within a Sales team. Experience leading store teams Possess strong business acumen Possess strong communicational verbal and written skills Possess strong managerial abilities High levels of resilience + drive Can build and maintain strong peer relationships and can excel in cross-functional projects and assignments. Familiar with retail operations applications such as StorIQ / iRex / SAP / Business Objects / Tableau Bilingual (Arabic & English)
- • Lead after sales service division + performance for No 1 electronics retailer in Kuwait (all categories)
- • In depth experience managing after-sales services of consumer electronics products (Mobiles, Laptops, Televisions, White Goods, Small Appliances, Split & Central Airconditioning)
- • Enhance all elements of customer experience including delivery to target of turnaround time; quality of repair metrics; repeat repair + cancellation reduction; C360 SLA % breach reduction + NPS customer satisfaction scores.
- • Reviewing + setting relevant KPI targets for team
- • Review + develop service proposition including regular analysis of local, regional + global best practice to launch differentiated + innovative added value services
- • Responsibility to deliver budgeted service center revenue streams, + net profitability, as well as internal budget + reforecast process
- • Work with internal + external teams to review + enhance current extended / accidental warranty proposition to deliver improved revenue + profitability
- • End to end process mapping to improve efficiency, team productivity + cost management
- • Management of spare parts process + warehouse, maximizing availability + requisite stock levels / delivery times
- • Manage relationships + contractual terms with key external partners, insurance companies or reinsurers
- • Maintain accurate portfolio of all after sales agreements, negotiating improvements to new + existing service contracts
- • Lead digital transformation initiatives in sync with digital, internal and 3rd party technology provider teams
- • Lead coordination with internal stakeholders (retail operations; category; marketing; online; finance; contact center; delivery + installation) with all elements related to after sales portfolio
- • Manage the dented products’ lifecycle & revenue (inbound, repair, sale, disposal), as well as expansion opportunities for dented product sale
- • Enhance skills + capabilities of services team, including succession planning
- Data integration development experience with the following skill sets:
- Extract, Transformation, and Load (ETL) of disparate data sources to targets including databases, files, and API’s. Talend, Matillion, Glue Data Studio preferred
- Ability to detect, identify and resolve source to target performance / load issues
- Expert level proficiency in structured query language (SQL)
- Job source: The official website of the company
- Posted Date: 28-5-2024 (Please check the date before applying).
- Required Nationalities: All nationalities.
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