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Experience: Minimum 2 years in the IT industry
Skills Required:
- Strong communication skills (fluent in English & Arabic)
- Excellent verbal and written communication
- Training and support experience
- Proficiency in IT systems and troubleshooting
- Ability to articulate technical concepts clearly
- Customer-oriented approach
Job Description:
- We are seeking a qualified IT Knowledge Specialist to join our team.
- The ideal candidate should have a minimum of 2 years of experience in the IT industry with a strong background in training, support, and effective communication skills. Fluency in English and Arabic is essential for this role.
- Conduct training sessions for users on IT systems and tools
- Provide technical support to end-users, resolving issues promptly
- Create documentation and user guides for IT applications
- Collaborate with cross-functional teams to enhance IT services
- Communicate effectively with stakeholders to understand and address their needs
- Stay updated with industry trends and best practices in IT knowledge management.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field preferred
- Minimum 2 years of experience in IT support and training roles.
- Interested candidates meeting the above criteria are encouraged to send their resume and cover letter to [ Send via mail ].
- Please include “Name WITH IT Knowledge Specialist” in the subject line of your email.
- We thank all applicants for their interest. Only those selected for an interview will be contacted.
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