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Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. ↔️
With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
We make trade flow, to change what’s possible for everyone.
- Manage Book of Business (BOB) ensuring constant growth in Volume, Revenue and Margin
- Grant constant growth of the BCO composition of the above: Hunting as % of Farming
- Undertake market analysis and competitive research in the local market.
- Liaise with Branch Operations in order to ensure proper SOPs are customized around client needs.
- Assist BOB clients in their day-by-day requests related to export/import quotations/negotiations in order to ensure proper opportunity closing.
- Liaise with internal Network and external Partner Agents in order to guarantee the best possible service assistance to working opportunities.
- Work with the CRM system in order to properly manage personal pipeline and record activity that will be base for Field Sales Incentive Scheme.
- Stay updated about local regulations, industry, new practices and any enhancements.
- Proven track record in sales field, with at least 3 years of recent and relevant sales experience in Freight Forwarding
- Freight Forwarding experience is mandatory.
SKILLS
- Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding Industry.
- Execution Sales Skills – Ability to research, identify, tackle, grow and close business opportunities ensuring the needed support from product and operations.
- Agile Skills – Ability to prioritize multiple tasks to meet various deadlines
- Computer Skills – Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint
- Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors
- Languages – You speak and write fluent English – additional languages are a bonus, but not a must.
- Valid Kuwait Driving License is Mandatory
https://www.linkedin.com/jobs/view/4036329703/?
- Build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction.
- Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
- Manage file creation and all services associated with freight forwarding and logistics.
- Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
- Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing.
- Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files.
- Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed.
- Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files.
- Liaise with internal Network and external Partner Agents in order to guarantee the best possible service assistance.
- Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file.
- Network with Operations colleagues to ensure proper support is given in case of workflow overload.
EXPERIENCE
- At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service.
- Freight Forwarding experience is mandatory.
SKILLS
- Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding Industry.
- Agile Skills – Ability to prioritize multiple tasks to meet various deadlines.
- Computer Skills – Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint
- Analytical Skills – Strong analytical skills including ability to analyze numbers and attention to detail.
- Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors.
- Languages – You speak and write fluent English – additional languages are a bonus, but not a must.
https://www.linkedin.com/jobs/view/4036329703/?
مهارات
خبرة
مهارات
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