Table of Contents
At Otis, we are dedicated to connecting you to the people and places that matter. For over 160 years, we’ve continually reinvented the way our passengers move through the urban world with industry-leading elevators, escalators and moving walkways. ↔️
- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
- Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
- Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
- Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
- Associate degree in Arts/Science or equivalent
- Minimum of 4 years of relevant experience in call centre operations in a construction/engineering organization
- At least 2 years in positions of progressively increasing responsibilities
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- Support day-to-day operations by assisting team members with their daily tasks, including administrative duties, data entry, scheduling, and organizing materials. Pending Requisition.
- Work closely with colleagues to contribute ideas, share insights, and provide support for ongoing projects.
- Participate in team meetings, take detailed notes, and provide summaries of discussions and action points.
- Respond to emails, phone calls, and other inquiries in a timely and professional manner, ensuring effective communication with internal and external stakeholders.
- Contribute to a collaborative and supportive atmosphere, actively seeking learning opportunities, and demonstrating a positive attitude towards work and colleagues.
- Keep track of any contractual agreements and inform concerned parties for timely renewal; monitor office supplies and service and prepare requisitions when required and follow-up with Finance Unit the payment of utilities invoice.
- Review vendor invoices, prepare payment requests and follow-up with Finance the timely payment to suppliers/service providers.
- Support the development of procurement plans to optimize purchasing power and facilitate the implementation of project activities.
- General Procurement Activities
- Currently pursuing or recently completed a relevant degree or diploma program.
- Ability to pay attention to details and maintain accuracy in all work activities.
- Excellent written and verbal communication skills in English & Arabic (additional languages are a plus)
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Proficiency in digital tools including familiarity with standard office software (eg, Microsoft Office) and ability to learn and adapt to new ERP and tools quickly.
- Proactive problem solver with a willingness to learn new concepts and adapt to new challenges.
- Team player with a demonstrated ability to work effectively both independently and within a team.
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