فندق هيلتون يعلن عن 16 فرصة عمل جديدة وشاغرة في العديد من التخصصات التالية ولجميع الجنسيات بادر بتقديم طلبك الان Hilton Hotel announces 16 new job opportunities in many of the following specializations and for all nationalities. Submit your application now.

• Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
• Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
• Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement is achieved
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company Service Standards
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action

• Receive groups and events and keep up to date the hotel even output
• Draw up contracts for groups and events
• Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
• Negotiate budgets with customers
• Develop events Work Orders in the system with all relevant information
• Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
• Perform monthly report groups and update closing information groups
• Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
• Act directly with the guest or client during the stay of groups and events
• Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.

• Assemble, install, test, and maintain electrical equipment
• Diagnose malfunctioning systems to locate the cause of a breakdown and correct the problem
• Inspect electrical equipment to ensure coding compliance
• Advise management on whether continued operation of equipment could be hazardous
• Repair or replace wiring, equipment, and fixtures using hand tools and power tools
• Provide assistance during emergencies by operating floodlights and generators, placing flares, and driving needed vehicles
• Ensure quality inspections are carried out in line with company standards
• Ensure good relationships are built with internal and external customers
• Perform special projects and other responsibilities as assigned

• Serve as a key point of contact for Guests and efficiently respond to Guest enquiries.
• Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others. 
• Process and deliver messages for Guests. 
• Deliver and safely storage Guest luggage. 
• Stay current with all hotel services as well as daily VIP requests and special events. 
• Ensure orderliness and safety guidelines around the lobby and front door areas. 
• Provide support to Management as required, in cases of emergency. 
• Project a professional manner with an emphasis on hospitality and Guest service
• Maintain a clean, healthy, and safety working area. 
• Act in accordance with policies and procedures when working with front of house equipment and property management systems. 

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment

• The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.
• Be fully trained and certified in carrying out all therapies and treatments available to guests in the spa, in-room, or outdoors as per Waldorf Astoria Hotels standards.
• Prepare all treatments correctly and efficiently as per Waldorf Astoria Hotels standards.
• Communicate and assist guests as per Waldorf Astoria Hotels standards.
• Work in a clean and hygienic manner as per Waldorf Astoria Hotels standards.
• Carry out daily preparation of the Spa areas as per Waldorf Astoria Hotels standards.
• Report any incidents or odd behavior to the Spa Director and or Spa Supervisor.
• Ensure correct amounts of treatment products are used and wastage is minimized.
• Attend to duty in proper uniform, on time and well groomed.
• Adhere to all health and safety standards of the Waldorf Astoria Hotels.
• Be fully trained on all spa services and treatments.
• Be fully trained on all spa products and ingredients used (for professional and retail) in the Spa area.
• Attend trainings and adapt to new treatments as per Waldorf Astoria Hotels requirements.
•  Be flexible in working schedules as per Waldorf Astoria Hotels requirements.
• Carry out any other job-related duties as per Waldorf Astoria Hotels requirements.

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

• Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
• Use every possible opportunity to gain knowledge in all areas of bar supervision
• Ensure all tables receive their drinks and food as requested
• Maintain the cleanliness of all equipment used during shifts
• Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
• Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
• Comply with Company Health and Safety, and Fire Regulations and procedures
• Adhere to the Company disciplinary policy when necessary
• Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target

• Convert, quickly, inquiries into contracted business
• Respond, positively, to sales inquiries to develop future sales leads
• Identify sales leads, as appropriate
• Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
• Provide prompt and efficient service while maintaining the hotels brand standards

• Carry out fitness assessments on members as required
• Conduct fitness programmes and inductions
• Understand and advise members and guests on the correct usage of gym equipment
• Ensure adequate coverage of the pool, gym and reception
• Carry out regular pool tests
• Maintain cleanliness of reception, changing rooms, pool side and gym facilities
• Adhere to all health and safety regulations
• Promote the facilities to hotel residents and perspective members

• Analysis local market trends and competitor activity to identify new business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

• Ensure consistent great food production, in line with the high quality standards expected by Hilton
• Perform tasks within a timely manner
• Contribute to Kitchen revenue through effective food cost control
• Provide support to the Kitchen brigade
• Prepare and present high quality dishes within company guidelines
• Keep all working areas clean and tidy and ensure no cross contamination
• Prepare all mis-en-place for all relevant menus
• Assist other departments wherever necessary and maintain good working relationships
• Report maintenance, hygiene and hazard issues
• Comply with hotel security, fire regulations and all health and safety and food safety legislation
• Awareness departmental targets and strive to achieve them as part of the team
• Meet all health and hygiene requirements
• Be environmentally aware

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

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موظف استقبال كبار الشخصيات

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1. للذهاب إلى صفحة التطبيق. (  وظائف فندق هيلتون في الكويت  )
2. انقر على المسمى الوظيفي لعرض التفاصيل.
3. الرجاء الضغط على زر التقديم السهل في أعلى الصفحة.
4. أدخل المعلومات المطلوبة في الشاشات المنبثقة.
5. انقر فوق مراجعة لمراجعة النموذج.

• مصدر الوظيفة: الموقع الرسمي للشركة
• تاريخ النشر: 28-5-2024 (يرجى التحقق من التاريخ قبل التقديم).
• الجنسيات المطلوبة: جميع الجنسيات.