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As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis local market trends and competitor activity to identify new business leads
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with corporate clients
- Develop and implement creative local marketing channels, including social media channels
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
- A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
- For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
- Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
- Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage guest queries in a friendly, timely, and efficient manner
- Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
- Ensure knowledge of menu and all products
- Ensure mis-en-place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation
A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Knowledge of Food Hygiene Regulations
بصفتك مسؤول مبيعات، ستقوم بتحليل اتجاهات السوق المحلية ونشاط المنافسين لتوليد أعمال مستقبلية جديدة للفندق. على وجه التحديد، ستكون مسؤولاً عن أداء المهام التالية بأعلى المعايير:
سيكون من المفيد لك في هذا المنصب إظهار القدرات والتميزات التالية:
بصفتك نادلًا/نادلة، فأنت مسؤول عن خدمة الضيوف بطريقة ودية وفي الوقت المناسب وبطريقة فعّالة لتقديم تجربة ممتازة للضيوف والأعضاء. كما سيُطلب من النادل/النادلة أن يكون لديه معرفة واسعة بعروض القائمة. وعلى وجه التحديد، ستكون مسؤولاً عن أداء المهام التالية بأعلى المعايير:
يعمل النادل/النادلة الذي يخدم العلامات التجارية لهيلتون دائمًا نيابة عن ضيوفنا ويعمل مع أعضاء الفريق الآخرين. لتولي هذا الدور بنجاح، يجب أن تحافظ على الموقف والسلوكيات والمهارات والقيم التالية:
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