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Alghanim Industries is now offering exciting job opportunities in Kuwait! If you’re looking to join a dynamic and professional work environment, this is your chance. We have a new job vacancy waiting for you, and applications are now open on the official website. Don’t miss this opportunity to boost your career and become part of the exceptional Alghanim Industries team. Apply now and take advantage of this fantastic opportunity before it’s too late ↔️
Founded at the turn of the century, Alghanim Industries is one of the region’s largest, privately-owned multi-national companies. We are proud to employ over 15,000 people in 30 businesses across 40 countries in the Middle East & North Africa, Turkey, and emerging Asia.
We’re an established, successful commercial enterprise, building and growing our own brands and managing global partnerships. We’re market leaders in almost every sector we operate in, including retail and consumer electronics, food and beverage, automotive sales and services, engineering and maintenance, insulation, pre-engineered steel building, logistics and warehousing solutions, fast-moving consumer goods, office automation, advertising, insurance, consumer credit, and travel.
More importantly, we’re a people business. We’re committed to developing customer-centric, empowered, and engaged teams and enabling them to do their best. We’re always looking for new talent to join our ever-growing family – men and women at every stage of their career journey who want to share their knowledge, skills, and experience.
Do you want to find out how far your potential can take you when you work with a team of collaborative, supportive colleagues, at a company that cares as much about your professional development as you do? We believe we have what you’re looking for.
- Ensures that all calls are answered within predetermined time scales and are dealt with in a professional manner by the call agents.
- Manages all service requests and change requests for the client.
- Builds and maintains excellent customer relationships.
- Investigates and resolves customer problems with services rendered.
- Responds promptly to customer needs.
- Follows up with the customers by telephone and e-mail and ensures that their needs are met satisfactorily.
- Compiles customers requirements based on information received from meetings, calls, direct mail responses and other sources.
- Solicits customer feedback & analyze to rate level of customer satisfaction.
- Builds customer’s interest in the business offered by the company.
- Ensures the maintenance and updating of customer databases with changes and status of customers.
- Ensures the follow up of calls of the client including clerical duties which includes faxing, filling up paperwork as well as liaising with other departments.
- Achieves the highest level of customer satisfaction as well as grow company sales.
- Excellent oral & written communication skills both in English & Arabic.
- Knowledge of Car Rental business functions and operating procedures. Customer service oriented.
- Pleasant with friendly manners. Strong interpersonal skills.
- High level of self-control. Excellent team player.
- Ability to make evaluative judgments.
- Effectively deal with job stress, angry callers and upset customers. Ability to write routine reports and correspondence.
- Excellent Computer skills and proficiency in MS Office Applications.
- Excellent oral & written communication skills both in English & Arabic.
- Knowledge of Car Rental business functions and operating procedures. Customer service oriented.
- Pleasant with friendly manners. Strong interpersonal skills.
- High level of self-control. Excellent team player.
- Ability to make evaluative judgments.
- Effectively deal with job stress, angry callers and upset customers. Ability to write routine reports and correspondence.
- Excellent Computer skills and proficiency in MS Office Applications.
- 5-7 Years experience in similar position in a well known company.
- Flexibility on working hours.
https://www.linkedin.com/jobs/view/4027112409/?
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