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Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski.
Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe. ↔️
Deliveroo operates across 10 markets, including Belgium, France, Hong Kong, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.
This role is designed to drive the success of our On-Demand Grocery (ODG) and Retail partners through strategic campaign implementation, performance analysis, and targeted marketing initiatives. You will report to Oussama Zeinab (On Demand Convenience Lead) and you will be based in our Kuwait office where we are operating on a hybrid model where you will come into the office at least 4 days a week.
Strategic Campaign Management: Develop, implement, and manage marketing campaigns that align with the objectives of both Deliveroo and our ODG & Retail partners. Ensure these campaigns are effectively executed to drive sales growth and increase order volume.
Partnership Development: Build and maintain strong relationships with grocery and retail partners, acting as their key point of contact within Deliveroo. Work closely with them to identify opportunities for growth through tailored marketing strategies.
Performance Analysis: Regularly monitor and analyse campaign performance, providing partners with actionable insights to enhance their presence on the Deliveroo platform. Utilize data to optimize marketing efforts and drive continuous improvement.
Collaborative Marketing Coordination: Coordinate with the ODG team and local/central marketing teams to ensure that partner campaigns are in line with broader company goals. Facilitate the seamless integration of partner-specific initiatives within Deliveroo’s overall marketing strategy.
Issue Resolution and Support: Address and resolve any marketing-related issues or concerns raised by partners, ensuring that their needs are met and that campaigns run smoothly.
Onboarding and Campaign Training: Guide new partners through the onboarding process, ensuring they are equipped with the knowledge and tools needed to successfully execute campaigns on the Deliveroo platform.
- Strong experience in marketing campaign management, particularly within the grocery or retail sectors.
- Proven ability to build and maintain strong partner relationships, with a focus on driving growth through strategic marketing initiatives.
- Excellent analytical skills, with experience in using data to inform and optimize marketing strategies.
- Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams.
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