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Kuwait Jobs Today: Al-Zayani Company announces new job opportunities. Are you looking for job opportunities in Kuwait? Al-Zayani Company announces the opening of recruitment for many jobs in various specializations in Kuwaiton today’s date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following advertisement. ↔️
A family business established over 60 years ago, Al Zayani has become one of the most highly regarded luxury automotive retailers in the Gulf region representing some of the world’s finest automotive brands. Today’s enviable portfolio includes Jaguar, Ferrari, Maserati, Bentley & Borgward as well as Tata and Daewoo commercial vehicles.
Al Zayani are truly one of the most exciting names in motor retailing today, vibrant with a fresh approach and focus on delivering the very highest levels of customer experience. Our state of the art facilities, completely rebuilt in 2016, offer our customers the very best in luxury and refinement with the very latest technology.
- Receive all incoming calls, greet callers and route calls to appropriate personnel promptly and efficiently.
- Provide customers with accurate information at all times.
- Address the customers in a friendly tone and provide them with the best experience possible, minimising customer wait/hold time.
- Create complaint tickets correctly and in adherence with policies and procedures.
- Update the database with the most recent customer information.
- Per company policies and procedures, make the requisite attempts to handle customer complaints promptly and effectively and escalate cases to superiors if necessary.
- Note messages from external callers in case the concerned employee is unavailable and ensure the message is delivered.
- Escalate cases that require intervention by the Call Service Manager.
- Assist colleagues and foster an environment of teamwork and collaboration.
- Ensure that all phone lines are working correctly. Report malfunctions to the Head Office and alert phone technicians for rectification.
- Participates in project work where applicable.
- Prior experience in a customer service role
- Good communication skills
- Bilingual (Fluency in Arabic and English languages)
- Good computer skills
- Willing to work two shifts
- Customer-focused Service, Telephone Manners, and Customer Support skills
- Experience in ensuring Customer Satisfaction
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Problem-solving skills and ability to adapt to various situations
- Previous experience in a customer service role
- Knowledge of luxury automotive brands is a plus
- Transferable Residency Visa Article 18
If you’re searching for more options, you can check out a wide range of available jobs in Kuwait through this link: Kuwait Jobs.
To apply for the aforementioned jobs, you can follow these steps:
- To go to the application page. Job opportunities for Al-Zayani Company
- Click on a job title to view details.
- Please click the Easy Apply button at the top of the page.
- Enter the required information in the pop-up screens.
- Click Review to review the form.
- Job source: The official website of the company
- Posted Date: 14-9-2024 (Please check the date before applying).
- Required Nationalities: All nationalities.
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