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Kuwait Jobs Today: Agility Company announces new job opportunities. Are you looking for job opportunities in Kuwait? Agility Company announces the opening of recruitment for many jobs in various specializations in Kuwaiton today’s date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following advertisement.↔️
- Serve as the frontline ambassador for our brand, providing top-notch customer support through calls, emails, and chat interactions.
- Actively listen to customers’ queries, concerns, and feedback, demonstrating empathy and understanding.
- Engage customers in delightful conversations, building rapport and trust through your friendly and positive demeanor.
- Follow up with all open cases which are not limited to customer queries on packages, operational queries, payment, and technical queries.
- Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution.
- Maintain accurate and detailed records of customer interactions, ensuring the information is readily accessible for future reference.
- Upsell the membership product upon customer interest (Inbound / Outbound).
- Cross-sell our Buy4me product upon customer requirement (Inbound / Outbound).
- Trace the last mile status of the orders and ensure the delivery followed within the time frame.
- Ensure to update the status of delivery in Salesforce system.
https://apply.workable.com/agility/j/F4AC8A24CA/
Job Responsibilities:
Marketing and Brand Management:
- Work with the Strategy & planning Director in developing company brand proposition and guidelines
- Conceptualize and manage special marketing initiatives for the organization, including working with other departments to understand internal requirements
- Assist in development of overall marketing communications framework and policy
- Gather and report market intelligence on competitors within similar industry and their brand perception in the market to replicate best practices.
- Research on relevant bloggers and creating lists for maximum outreach
- Supervise the third party partners and their performance towards execution of social media projects
https://apply.workable.com/agility/j/F4AC8A24CA/
Your Responsibilities
- Develops information systems by designing, developing, and installing software solutions
- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
- Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes
- Investigates problem areas
- Follows the software development lifecycle & perform unit testing
- Troubleshooting and bug fixing based on the QA feedback
- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Prepares and installs solutions by determining and designing system specifications, standards, and programming
- Improves operations by conducting systems analysis and recommending changes in policies and procedures.
- Obtains and licenses software by obtaining required information from vendors, recommending purchases, and testing and approving products
https://apply.workable.com/agility/j/F4AC8A24CA/
مسؤوليات الوظيفة:
التسويق وإدارة العلامة التجارية:
مسؤولياتك
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