Table of Contents
- Problem Solving & Result Orientation
- Automotive OEM Products & Services
- Basic Leadership & Management Skills
- Updated with Key loop products, Manufacturer’s Policies & Procedures
- Logical Diagnostics Skills
- Technical Report Writing Skills
- Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders
- Application Skills and Operational knowledge relevant to the domain (Finance, Sales, CRM, etc.)
- Accounts Analyst; must have knowledge of accounting principles to trial balance level.
- Proven track record of installing, configuring, and troubleshooting respective systems.
- Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).
Skills
- Ability to create and maintain customer and supplier relationships.
- Maintain composure during critical discussions and deescalate conflicts and/or clarify concerns independently.
- Promote diversity and create a culture of cooperation and learning.
- Recognize good performance and act justly in this regard.
Skills
- •Technically strong to manage team of talented finance professionals
- •Strong Analytical skills & Out of the Box thinking.
- •High degree of Accountability, Integrity & Responsibility.
- •Ability to grasp key focus areas & self-driven with zero supervision
- •Solid interpersonal skills, fostering teamwork, with discernment for sensitive/confidential information.
- •Strong Commercial Astuteness.
- •Excellent knowledge of data analysis and forecasting models.
- •Proven work experience as a Head of Finance or similar role.
- •Leadership and teamwork, problem-solving and decision making skills
- •Literacy with computer and software applications
- •Technical knowledge of automotive parts and systems
- •Strong leadership skills
- •Proficient with customer service and communication
Responsibilities
- Increase overall revenue from foreign currency trading activities.
- Present updates in regular management meetings on revenue improvements and strategies for continuous enhancement.
- Ensure the capital deployment for the business is at optimal level.
- Monitor and report the volumes of currencies bought and sold on a monthly and quarterly basis.
- Set and achieve targets for foreign currency traded.
- Ensure 100% compliance with local and international regulatory requirements.
- Regularly update compliance protocols and training for the team.
- Implement best practices in compliance to mitigate risks associated with cross-border currency trading.
- Increase the number of new exchange partnerships established Monthly, Quarterly and Annually.
- Maintain and strengthen relationships with existing partner exchanges.
- Strategize, plan and execute on opportunities of growth with new or existing partners
- Maintain strong relationships with existing partners and continuously seek opportunities for collaboration
- Good knowledge of local Central Bank of Kuwait regulatory frameworks governing foreign currency trading.
Responsibilities
- It is an end- to- end role with focus on Treasury operations of the Group.
- Oversee forecast cash flow positions, related borrowing needs and funds available for investment
- Use hedging to mitigate financial risks related to the currency and interest rates on the company’s cash flows and borrowings, as applicable
- Advise on the liquidity aspects of its short- and long-range planning
- Maintain an efficient system of policies and procedures that impose an adequate level of control over treasury activities and provide support for regulatory reporting
- Develop and execute a comprehensive cash management strategy to ensure the company’s liquidity needs are met
- Develop and maintain relationships with banks, investment brokers, and other financial institutions to ensure optimal cash management solutions and investment opportunities
- Implement and manage risk management strategies to minimize the company’s exposure to financial risk
- Develop and maintain financial models to forecast cash flow and liquidity requirements
- Ensure compliance with all financial regulations and reporting requirements
- Monitor and analyze market trends and economic indicators to anticipate changes that may affect the company’s financial position
- Receive repair order and conduct a complete inspection of the vehicle within the timeline specified in the job card.
- Record details of defects found in the vehicle during final testing and report the same in the job card, final inspection form and Garage Management Information Controlling System and notify the concerned Service Advisor, Group Leader and Workshop Controller.
- Entire vehicle inspection results in the Garage Management Information Controlling System and determines service work that has already been done to the vehicle.
- Accompany customer during vehicle testing if required and try resolving customer concerns by demonstrating repairs made.
- Round test vehicles within and outside Al Mulla premises to ensure effective diagnosis and concern resolution.
- Practice safe working habits in performing own responsibilities.
- Assist Service Advisors in initial diagnosis and recording of customer problems, if required.
- Understand and implement new systems or processes related to tester operations in order to improve service quality.
- Assist new technicians hired in the garage in understanding garage operations with specific focus on final testing on vehicles.
Responsibilities
- Assist new and junior Service Advisors in resolving customer complaints and queries, guiding them through the service reception process.
- Handle customer escalations and complicated technical issues, coordinating with workshop team members to ensure effective service delivery.
- Perform visual inspections and quick tests to estimate the extent of damage, ensuring pre-diagnosis and vehicle inspections meet quality standards.
- Use specified checklists during service reception to document and verify proper performance of individual work steps.
- Train Service Advisors on the service process, enhancing customer experience and developing long-term customer relations.
- Actively provide service products, present current service offers, and offer additional services (e.g., vehicle care, pickup & drop-off service).
- Check for warranty and goodwill claims.
Responsibilities
- Customer welcoming & hospitality
- Ensure customer is proactively greeted and welcomed as they arrive
- Inquire about and assess customer requirements and needs
- Offer hospitality/refreshments and ensure customer feels comfortable and attended to
- Introduce customer to welcome area and any relevant digital media
- Ensure a pleasant experience for the customer overall.
- Acquire leads on prospective customers from the e-commerce portal and from CRM department.
- Review enquiries received on e-commerce portal and contact customers to clarify their queries on products. Also, assist them in selecting the products by undertaking an in-depth needs analysis.
- Leverage the use of e-commerce portal and it’s features to formally explain to customers the product range, availability of stock, pricing and payments process to confirm booking of selected cars.
- Explain vehicle performance, product details, and benefits according to the sales process.
- Follow-up with customers registered on e-commerce portal, during special promotions and offers campaigns from Marketing team.
- Fix appointments to invite potential customers from e-commerce and other sources who have shown interest.
- Greet and continue assistance to the customers when they visit the showroom.
- Offer and accompany the customer in test driving vehicles according to the test drive process.
- Ensure smooth completion of the sales contract and associated documentation.
- Promote and up sell products and services.
- Introduce finance and insurance products during the sales process and support implementation of finance and insurance campaigns.
- Facilitate that the F&I department receives sufficient customer information for a smooth hand-over.
Responsibilities
- Respond to phone calls from the service department giving necessary information on prices and availability of parts & accessories.
- Prepare estimates of spare parts availability and prices in case of damaged vehicles for the customer’s/ insurance companies.
- Receive job card(s) from garage and find corresponding part number(s) from the catalogue; prepare Record of Materials (ROM) based on the same and ensure dispatch of parts along with these documents (Job Cards and ROM) to respective garages.
- Check the availability of parts in own as well as other stores and initiate ordering process from the latter if required.
- Create a picking list for required parts as per the job card and forward the list to the store keeper for retrieve the part and subsequent delivery to the customer.
- Advise the garage to place a special order for non-moving parts if required.
- Inform the customer and concerned garage on the arrival of ‘special order parts’.
- Arrange for local purchase parts where required.
- Submit a ‘Lost Sale’ Report daily.
- Update new products/modifications to existing products on a regular basis.
- Perform diligently any other task that may be required from time to time as per business and department needs.
- Handle promptly customer complaints as per company policies and practices and escalate complaints upwards, if required.
Skills
- Knowledge of customer relationship management
- Excellent prospecting skills
- Excellent communication skills, with the ability to communicate at all levels
- Excellent interpersonal and negotiation skills
- Computer literacy.
- Leadership and teamwork, problem-solving and decision making skills.
- Literacy with computer and software applications.
- Technical knowledge of automotive parts and systems.
- Strong leadership skills.
- Proficient with customer service and communication.
Skills
- Knowledge of customer relationship management
- Excellent prospecting skills
- Excellent communication skills, with the ability to communicate at all levels
- Excellent interpersonal and negotiation skills
- Computer literacy.
- Knowledge in business management
- Knowledge of sales, including stock control management, and customer relationship management.
- Knowledge of competitor products in the same passenger car segment and the local market condition
- Knowledge of vehicle legislation and trade practices
- Excellent interpersonal and communication skills
- Leadership and people management skills
- Flexible approach to work and able to adapt and thrive in a changing environment.
- Negotiation skills
- Excellent English and Arabic language skills (written and spoken)
Skills
- Advanced proficiency in digital analytics, including data analysis, interpretation, and visualization, with the ability to derive actionable insights from complex datasets.
- Exceptional leadership skills, with a demonstrated ability to inspire and motivate teams to achieve excellence, collaborate effectively, and adapt to change.
- Expertise in digital marketing platforms and tools, with a focus on performance optimization, campaign management, and audience segmentation.
- Strong project management abilities, including the ability to prioritize tasks, manage timelines, and coordinate cross-functional initiatives to deliver results on time and within budget.
- Excellent communication skills, both verbal and written, with the ability to convey complex concepts clearly and persuasively to diverse audiences.
- Proven track record of successful management and team leadership.
- Strong understanding of financial analysis, budgeting, and risk management principles.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to think strategically, solve problems, and make sound decisions.
Skills
- Proficiency in other Microsoft office tools viz., Office, Power point etc.,
- Strong quantitative and analytical competency
- High degree of Accountability, Integrity & Responsibility in all tasks assigned.
- Advanced level of Excel knowledge – managing large data, use of vertical lookups, pivot tables, Macros & creation of reports.
- Strong Analytical skills, detail-oriented; placing a great value on accuracy
- Excellent communication & presentation skills
- Proficiency in Microsoft Excel.
- Strong attention to detail and accuracy in data entry and financial analysis.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Knowledge of GAAP (Generally Accepted Accounting Principles) is a plus.
- Job source: The official website of the For the company
- Posted Date: 29-7-2024 (Please check the date before applying).
- Required Nationalities: All nationalities.
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