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IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. ↔️
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG’s hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
Supervise Maintenance Team
- Lead and manage the maintenance team, including scheduling, task delegation, and performance evaluation.
- Provide training, guidance, and support to ensure all maintenance personnel are knowledgeable and efficient in their roles.
Preventative Maintenance Program
- Develop, implement, and maintain a comprehensive preventative maintenance program to ensure all hotel equipment, systems, and facilities are in optimal working condition.
- Schedule regular inspections of hotel rooms, common areas, and all equipment to identify potential issues and address them proactively.
- Oversee and carry out routine maintenance tasks such as plumbing, HVAC, electrical, carpentry, painting, and mechanical repairs.
- Respond to urgent repair requests promptly and ensure that issues are resolved quickly to minimize any disruption to hotel operations or guest services.
- Coordinate with external contractors when specialized services are required and ensure they complete tasks to standard.
Facility Management
- Monitor the condition of the hotel’s facilities, including guest rooms, common areas, conference rooms, restaurants, pools, fitness centers, and exterior spaces to ensure all areas are well-maintained and safe for guests and staff.
- Ensure that all fire safety, security systems, and emergency equipment (e.g., alarms, sprinklers, extinguishers) are fully operational and compliant with local regulations.
Inventory and Supplies Management
- Maintain an adequate inventory of parts, tools, and equipment required for repairs and ensure timely ordering of supplies when necessary.
- Track and control the usage of energy, water, and other resources, and look for opportunities to improve efficiency.
Compliance with Health & Safety Regulations
- Ensure all maintenance work is performed in compliance with local health, safety, and environmental regulations, including hotel policies on sanitation and security.
- Lead and participate in safety drills, training sessions, and hotel safety audits.
- Assist in preparing and managing the maintenance department’s budget, ensuring that all repair and maintenance work is performed cost-effectively.
- Track expenditures related to repairs, projects, and improvements, and work with management to minimize costs while maintaining quality.
Guest Service & Satisfaction
- Address guest requests and concerns related to maintenance promptly and efficiently to ensure guest satisfaction and a positive hotel experience.
- Communicate effectively with other departments (housekeeping, front desk, etc.) to coordinate and prioritize maintenance tasks without disrupting operations or guest comfort.
Energy and Water Conservation Initiatives
- Lead efforts to improve energy efficiency and reduce water consumption within the hotel by implementing sustainable practices and monitoring the effectiveness of installed systems like high-efficiency taps, showerheads, and HVAC systems.
Emergency Response
- Act as the first point of contact for emergency maintenance issues, including responding to system failures, leaks, and power outages, and coordinate repair efforts as needed to restore normal operations.
- Proven experience as a maintenance supervisor or similar role in the hospitality industry.
- Strong knowledge of building systems (HVAC, electrical, plumbing, etc.) and general maintenance skills.
- Familiarity with preventative maintenance programs and equipment.
- Excellent leadership and team management skills.
- Ability to troubleshoot and problem-solve under pressure.
- Strong organizational and communication skills.
https://www.bayt.com/ar/kuwait/jobs/maintenance-supervisor-71777353/
- Education: Four-year college degree or equivalent experience.
- Experience: Revenue Management with full-service responsibility for at least three years. Analytical and technical skills required.
- Working knowledge of reservations front offices, sales and catering is needed to take full advantage of revenue opportunities.
- Forecasting, yield management and creative revenue management abilities / experience needed.
- Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
https://www.bayt.com/ar/kuwait/jobs/revenue-manager-71777344/
الإشراف على فريق الصيانة
برنامج الصيانة الوقائية
إدارة المرافق
إدارة المخزون والإمدادات
الالتزام بقواعد الصحة والسلامة
خدمة الضيوف ورضاهم
مبادرات الحفاظ على الطاقة والمياه
الاستجابة للطوارئ
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