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To act as the liaison between our customers and service technicians. Responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test-driving vehicles. Will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers’ concerns with accurate repair descriptions.
To be a successful, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of Marine Vehicles and beach buggy technology as maintenance and complete
overhaul of diesel engines of all capacities.
- An associate’s degree in mechanics or a related field may be advantageous.
- Experience in the Marine field.
- A strong understanding of Marine Vehicles technology and industry.
- Fluent in English
- Proficiency with industry-specific software.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational, decision-making, and problem-solving skills.
- The ability to communicate with mechanics, customers, and management
- Transferable Visa.
- Joining work immediately.
Customer Acquisition by retention & cross sales.
Provide Customers detailed information about the product.
Effective and regular follow-ups.
Proving excellent service to customers.
Work in conjunction with internal operation to ensure quality services to the clients.
Negotiating, convincing & effective communication skills.
Must speak English fluently.
Preferred to speak Arabic.
Experience in marine sales (preferred)
Must have transferable residency article 18.
Experience in marine field (preferred).
Must have transferable residency article 18.
hr@alghanimmarine.com
